Information We Collect

We may collect the following information:

Personal Information

• Full Name
• Company Name (if applicable)
• Email Address
• Telephone Number
• Project Details
• Property Address (where required for quotations)
• Any additional information you voluntarily provide

Technical Information

When visiting our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Pages Visited
• Time and Date of Visit
• Cookies and Analytics Data

How We Use Your Information

Your information may be used to:

• Respond to enquiries
• Provide quotations
• Arrange appointments
• Deliver our services
• Improve our website
• Communicate regarding ongoing projects
• Comply with legal obligations

We will never sell your personal information to third parties.

Cookies

Our website may use cookies to improve user experience and analyse website traffic.

Cookies may help us:

• Remember user preferences
• Monitor website performance
• Improve website functionality
• Understand visitor behaviour through analytics

You may disable cookies through your browser settings if preferred.

Data Sharing

We may share your information with trusted third-party providers only where necessary, including:

• Website hosting providers
• IT support providers
• Payment providers (where applicable)
• Delivery partners
• Professional advisers
• Legal authorities where required by law

We never sell your personal data.

Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

While we take reasonable precautions, no method of internet transmission is completely secure.

Data Retention

We retain personal information only for as long as necessary to:

• Provide requested services
• Meet legal obligations
• Resolve disputes
• Maintain business records

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your information
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent where applicable

To exercise your rights, please contact us.

Third-Party Websites

Our website may contain links to external websites. We are not responsible for their privacy practices or content.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page.